As an Australian business, you may be operating in e-commerce already but struggling to match competitor pricing and/or service levels. Your domestic transport costs may be too high, and with missed or damaged shipments and a high amount of return shipments, your write-offs may be excessive too.

Alternatively, your organisation might just be starting to explore the vast opportunities of e-commerce and related distribution channels. Or as an International business you just decided entering the Australian e-commerce market. In either case, you probably feel challenged by the geographic vastness of Australia and by the obstacles to overcome in warehousing and distribution in the B2C space. Without the ability to cost effectively fulfil inter-state customer orders, you may be prevented from entering new markets.

BCR understands that adopting a new warehouse and distribution model is a big deal to any retailer or e-tailer. Our experts provide you with advice on how to design world-class fulfilment systems in order to leverage from logistics as a key enabler for customer satisfaction and retention. Here are a few reasons why e-commerce shippers of all sizes from small businesses to large multinational companies come to us:


  • Safe and secure facilities are strategically located around Australia for reduced lead times and domestic transport costs
  • Scalable solutions to meet your customer order patterns and seasonality
  • Professional advisory services during all stages of a project from requirement analysis, planning, implementation and ongoing operations

Responsive supply chain

  • Advanced warehouse management system (WMS) technology, synchronised with freight and logistics software for end-to-end order visibility
  • Real-time, 24/7 status of orders and inventory levels as well as delivery tracking via our Web Tracking system, integrated with WMS
  • Full system integration ability with virtually any ERP system to facilitate Electronic Data Interchange (EDI)
  • Customised reporting and visibility tools that provide you with the right set of information

Full-service provider

  • International shipping, domestic warehousing, order fulfilment, reverse logistics, integrated repair centre operations
  • Fulfilment capabilities include the latest technology and value-added services
  • Managing other supply chain partners on behalf of your organisation while providing an end-to-end solution with a single point of contact and invoicing